Prices and conditions of sale are purely informative and may be modified in response to market fluctuations. However, the order is placed by filling out the order form, implies conformity to the price offered and the general sales conditions in force at that particular time. Once formalized the order, means perfected the purchase of right, with all the legal guarantees that protect the purchaser consumer and, from that moment, prices and conditions will have a contractual nature and may not be modified without the express agreement of both Contracting . The Castilian is the language used to formalize the contract. The electronic document formalizing the contract will be filed and the user will have access to it in your customer area.

Shipping and Delivery

Delivery times range from 24 to 120 hours or as customer choice location. We can not guarantee these deadlines, although we try to transport companies fulfill them whenever possible. In remote rural populations in urban areas can not be guaranteed in any case delivery within 24 hours.

• Delivery times will depend on the availability of each product, which is indicated in each and every one of the products offered. In orders with multiple items will be a single shipment and delivery it will correspond to the item whose delivery is greater. In special cases (due to momentary breaks in stocks or specific fabrications), the client will report an diferenre to generally indicated term.
• The buyer will have 24 hours to verify the integrity of all products of the order and to verify that it includes everything. After these 24 hours will by sending accepted and claims for damages or faults will not be accepted with shipping.
• be deemed delivered an order when it signed the delivery receipt by the customer. Is in the next 24 hours when the client must verify the products receiving them and expose all the objections that may exist.
• If you receive a damaged product by transport contact is recommended within the first 24 hours to claim the incident to the transport company. likewise it is appropriate to reflect the transport company:
  • ASM: 902 11 33 00
• You can see everything on shipping costs by click here.

Returns

Under current legislation, can be repaid product, for whatever reason, within 14 calendar days from receipt of the goods by the customer. For this purpose must meet the conditions set conditions on this page. You can do it by sending an email with your user data and order number to soporte@megatrofeos.es

Return Conditions

No returns will be accepted the following products, as established by Royal Decree 1/2007 of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws:

• The provision of services, once the service has been fully executed, when the performance has begun, with the express consent of the consumer and user and recognition on their part that is aware that, once the contract has been fully executed by the employer, have lost their right of withdrawal.
• The supply of goods or the provision of services whose price depends on fluctuations in the financial market that the employer can not control and which may occur during the withdrawal period.
• The supply of goods made to the consumer's specifications and user or clearly personalized, as special orders, parts, recorded or modified for the customer trophies only accept returns for clear errors of recording or for damage caused during transport.

• We will not accept the return of products or custom made exclusively for you as they are unrecoverable for subsequent sale.

• All merchandise must be returned in its original condition and packaging, in perfect condition and protected, avoiding stickers, seals or adhesive directly on the surface or item packing tape. Otherwise Megatrofeos reserves the right to refuse the return.
• Having explained the reason for his return to soporte@megatrofeos.es, you will receive instructions so that you do we reach our facilities the product. You must send without any delay, goods within a maximum period of 10 days since we communicate your desire to exercise the right.
• The transport costs incurred in the return in case of voluntary return, are borne by the buyer. On the contrary if the reason for the return is due to breakage in the transport of the article, we take care of transportation MegaTrofeos. You are free to choose and find the agency that best suits your needs or offer you the most competitive rates. However you can calculate the cost that can lead to his return here:

  • Canary Islands, Ceuta and Melilla

    If you want to return a product and you live in the Canary Islands, Ceuta or Melilla, also refund the money you paid for it and, where appropriate, the shipping charges. Now, we can not return customs clearance and taxes you have paid.

• Once received the merchandise and verified that it is in perfect condition, the refund will be processed. We will refund payment received, including delivery charge with the exception of the additional costs resulting from your choice of a type different from the least expensive type of standard delivery offered by us. You will make the payment within a maximum period of 30 calendar days to exercise your right of withdrawal. Until we have not received the goods we may withhold reimbursement.

Product Warranty

The seller guarantees those incorporating the manufacturer for each of the products that are legally required to grant them.

Errors

The typographical and spelling errors in this document shall not affect the validity.

Applicable Laws

This agreement is subject to the laws of Spain and the courts of Palencia (Spain). Buyer hereby accepts such jurisdiction as the sole competent for disputes or claims arising out of this document.

Disclaimer

Seller shall not be subject to any claim for loss, delay or damage to the products which were caused by force majeure or beyond the effective control of Seller including, but not limited to, delays caused by the carrier, strike, fire, act of terrorism, war or earthquake.

Seller's liability for breach or referred to herein shall be limited to replacement of products that have proven to be defective or sent wrongly. In the case of replacement or Seller decision, refunding the purchase price of these products will not be feasible. In no case Seller you may be liable for the purchase of a replacement product deteriorated because of Buyer. likewise, the Seller shall not be liable for other damages caused to the Purchaser or third parties, citing with not limited to, lost profits among others.